Privacy Policy

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Website: www.pb02transitlimo.com

Effective Date: 1st November 2025

PB02 TRANSIT SINGAPORE ("we," "us," or "our") is committed to protecting the privacy of all our clients, including website visitors and passengers. This policy outlines how we collect, use, and protect your Personal Data, which is necessary for providing our premium private transit, limousine, and charter services within Singapore.

By using our website and services, you consent to the data practices described in this policy.

We collect information primarily to fulfill your transit bookings and provide seamless, safe, and efficient service.

A. Information You Provide Directly

This data is essential for booking and executing your travel service:

• Contact & Identity Data: Full Name, email address, mobile phone number, and country of residence.
• Booking & Service Details: Pick-up address, drop-off address, date and time of travel, flight number (for airport transfers), number of passengers, and special requests (e.g., child seats).
• Payment Data: [Specify if you collect payment data directly, e.g., "Payment is processed through secure third-party gateways (e.g., Stripe/PayPal). We do not store full credit card details on our servers."]

B. Data Collected Automatically

When you visit our website, we automatically collect data to improve service, security, and local online presence:

• Device & Usage Data: IP address, browser type, operating system, pages viewed, time spent on the site, and referring websites.
• Location Data (Approximate): Your IP address helps us determine your general geographic area (e.g., city/country) to ensure local relevance of our pricing and services.
• Cookies and Tracking: We use cookies to enhance website functionality, remember your booking preferences, and track website traffic and local search performance.

We use your Personal Data exclusively for the following purposes:

• Service Fulfillment: To confirm, schedule, and execute your private transit bookings, including airport and point-to-point transfers.
• Client Communication: To send booking confirmations, receipts, driver contact details, and updates regarding your trip (e.g., delays or changes).
• Safety and Security: To ensure the safety of our passengers and drivers, including tracking trip status and complying with Singapore Land Transport Authority (LTA) regulations.
• Legal Compliance: To maintain business records and comply with all applicable laws in Singapore, including those related to passenger transport.
• Marketing (Optional): To send occasional promotional offers or newsletters about our services, only if you have explicitly opted-in. You may opt-out at any time.

We do not sell or trade your Personal Data. We share data only in the following necessary circumstances:

• Our Drivers/Chauffeurs: We share your Name, Mobile Number, Pick-up Location, and Drop-off Location with the assigned driver to facilitate the direct execution of your booked service.
• Third-Party Service Providers: We use trusted third parties for website hosting, analytics (e.g., Google Analytics), and secure payment processing. These providers are obligated to protect your data.
• Legal Authorities: We will disclose your data when legally required by the Land Transport Authority (LTA) or other government bodies in Singapore.

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy, including providing our services, resolving disputes, and maintaining necessary legal and accounting records. Booking records, which contain trip details, are typically retained for a period of [Suggest a reasonable period, e.g., 3 years] for audit and regulatory compliance.

As a user of our services, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data we hold.
• Deletion: Request the removal of your personal data, subject to our legal obligations to retain certain records.
• Opt-out: Opt-out of any marketing communications at any time.

For any questions or concerns regarding this Privacy Policy, or to exercise your privacy rights, please contact us:

PB02 TRANSIT SINGAPORE

Email: pb02trnst.admn@gmail.com

Phone/ Whatsapp: +6588030684

 [Your Singapore Business/Registered Address]